Terms & Conditions
These Terms & Conditions apply when you use the Halavji Ankara website or place an order for Turkish sweets in Kuwait. By using our website or ordering from us, you agree to these terms.
About Halavji Ankara
Halavji Ankara offers fresh Turkish sweets in Kuwait, including baklava, kunafa, kadayif, mixed boxes, and gift boxes.
Website Use
You agree to use our website lawfully and responsibly. You must not misuse the website, attempt unauthorized access, interfere with website operation, or copy our content without permission.
Orders
When you place an order, you are responsible for providing accurate product selections, size selections, delivery details, and contact information. We may contact you if we need to confirm details before preparing or delivering your order.
Prices and Availability
Prices are shown in Kuwaiti Dinar (KWD). Product availability may change because our sweets are prepared fresh and certain items may sell out or become temporarily unavailable.
Delivery
Delivery availability, timing, and fees are shown or confirmed during checkout. Please review your delivery area, address, phone number, and delivery details carefully before confirming your order.
Payments
Payments are processed through secure payment providers. Please do not share sensitive payment details through WhatsApp, email, or contact forms.
Cancellations and Order Changes
Because our products are fresh food items, cancellations or changes may only be possible before preparation begins. Contact us quickly if you need support with an order.
Refunds and Replacements
Refunds and replacements are handled according to our Refund & Return Policy. Fresh food items usually cannot be returned after delivery unless there is a confirmed order issue.
Allergens
Our sweets may contain nuts, including pistachios and walnuts, plus dairy, gluten, and other allergens. Products are prepared in a kitchen that handles these ingredients. Customers with allergies should contact us before ordering.
Limitation of Liability
To the extent permitted by law, Halavji Ankara is not responsible for indirect losses or issues caused by incorrect customer information, unavailable recipients, improper storage after delivery, or misuse of the website.
Contact
For questions about these terms, call or WhatsApp +965 9907 0954, +965 9907 0973, or +965 9907 0945. You can also email info@halavjiankarakw.com.